The Mayor’s Hotline receives suggestions, comments, complaints and requests for city services from Omaha residents.
To serve you better, we have implemented a system to report complaints using online web forms. This system also allows you to check the status of your complaints online.
To file a complaint, select the category that most closely matches your concern:
- Abandoned / Nuisance vehicle
- Graffiti
- Potholes
- Housing Code Violations
- Litter / Weeds on private property
- Other
Search for other local government services
Send comments to the Mayor .
Here are some other ways to reach the Hotline:
- Telephone: (402) 444-5555 (Voice)
(402) 996-8490 (TTY /TDD) - Email: Click Here
- Fax: (402) 444-7963
- Mail: The Mayor’s Hotline
Civic Center - Suite 304
1819 Farnam St.
Omaha, NE 68183-0304
The Problem Resolution Team is an inter-departmental task force capable of providing a concentrated response to properties where numerous health, safety and other code violations have been identified. You can contact the Problem Resolution Team at (402) 444-5488
Mayor’s Hotline - Frequently Asked Questions
- (Q) What is the process for removal of abandoned vehicles?
- (A) The information is sent to the appropriate police precinct. The precinct’s response time is 7 to 14 days; these reports are done in between the officer’s normal workload and it may take 3 weeks. The following information is requested for abandoned vehicle reports: make and model of vehicle, color and license plate number.
2. Wheel Tax/Out of State License Plate violation
- (Q) How do I report a wheel tax/out of state license plate violation?
- (A) Wheel tax violations can be reported to the Mayor’s Hotline (402-444-5555). For additional information regarding City Wheel Tax, contact Douglas County Department of Motor Vehicles at 402-444-6371.
3. Parking Issues
- (Q) How long can people park on the street?
- (A) Vehicles must be moved every 48 hours; Vehicles must be legally parked; Vehicles cannot be driven or parked over sidewalks, curbs, or medians.
- (Q) How can I report graffiti?
- (A) Citizens may report graffiti vandalism through the Mayor’s website , the Mayor’s Hotline (402-444-5555), or the non emergency police line (402-444-5600).
5. Speeding Enforcement
- (Q) What can be done about all the speeding in my neighborhood?
- (A) Citizens may report speeding issues through the non emergency police line (402-444-5600) or the Mayor’s Hotline (402-444-5555).
- (Q) How do I report weeds and litter issues to the City?
- (A) Please report weeds and litter issues through the Mayor’s website , City Code Enforcement (402-444-5910), or the Mayor’s Hotline (402-444-5555).
7. Traffic Signals
- (Q) How can I report a malfunctioning traffic light?
- (A) Please contact Traffic Maintenance (402-444-5160) or the Mayor’s Hotline (402-444-5555).
8. Potholes
- (Q) How do I report potholes?
- (A) You can report potholes through the Mayor’s website , the Street Maintenance hotline (402-444-4919), or the Mayor’s Hotline (402-444-5555).
9. Permits and Inspections
- (Q) Who do I contact to request a permit?
- (A) You can contact Permits and Inspections (402-444-5350) for permit questions.
10. Non Emergency Police
- (Q) How do I contact Non Emergency Police?
- (A) Citizens can report non emergency issues to the Non Emergency Police line (402-444-5600).
